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GRDC_FS_FBM Managing people_HR pdf

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Leadership reflects the 'essence' or footprint of the business and personalises its values... Leadership in business Effective leadership provides a foundation to work towards a clear vision or goal... be open; be fair; have integrity; speak your feelings; tell the truth; show consistency; fulfil your promises; maintain confidences; practise humility - give credit where credit is due; practise empathy - focus on active listening; employ the right attitude; be a 'coaching' leader - suits the younger generation, i.e. Gen Y; and be a role model for the business and team...